Oportunitatea și importanța asigurării calității în instituțiile de învățământ superior din România. Adequasy, Suitability, Effectiveness and Efficiency of Quality Management Systems: How to Perceive and Assess them? Quality Innovation Prosperity, 20/2: Available at. Harms (Eds.), GUAEM Development of Quality Assurance in Higher Education in Moldova. Recomandări cu privire la implementarea şi îmbunătăţirea sistemului de management al calităţii în instituţiile de învăţământ superior Anexă la Dispoziţia nr. Ministerul Educaţiei al Republicii Moldova, 2014. Review of Educational Research, 52(2), 175-199. Institutional Performance in Higher Education: The Efficiency Dimension. A Public Management for All Seasons.Public Administration, 69 (1): Available at. Assessment & Evaluation in Higher Education, 18(1), 9-34. What Is Quality in Higher Education? Bristol: SRHE and Open University Press. International Journal of Scientific Research, 2(8), 267-274. New Model of Performance Management and Measurement in Higher Education Sector. The performance management in public institutions of higher education and the economic crisis. Gherghina, R., Vaduva, F., and Postole, M. Managing Quality: The Strategic and Competitive Edge. Competing on the eight dimensions of quality. Performance management in education: milestone or millstone?. EUA`s Institutional Evaluation Programme.įorrester, G., 2011. A Twenty-Year Contribution to Institutional Change. Dicționarul explicativ al limbii române.Įuropean University Association, 2014. (Doctor), University of Salford, Salford, UK. The implementation of the European Foundation for Quality Management`s (EFQM) Excellence Model in academic units of United Kingdom universities. Nixon (Eds.), The marketisation of higher education and the student as consumer (pp. Application of the Balanced Scorecard in Higher Education. London: Roehampton University.īrown, C., 2012. Performance Management Systems in and of Higher Education Institutions in England: professionalism, managerialism and management. Managementul Resurselor Umane: manualul profesionistului Retrieved from īroadbent, J., 2007. New Delhi, London: Kogan Page.īădescu, A., Mirci, C., and Bogre, D., 2008. Armstrong’s Handbook of Performance Management: An evidence-based guide to delivering high performance (5th ed.). Performance management Retrieved from ĮBS/PDFs/Performance-Management-Course-Taster.pdfĪrmstrong, M., 2015. The investigation resulted in the formulation of a set of recommendations for the higher education institutions of the Republic of Moldova in order to increase the efficiency of the quality management systems functioning and thus to ensure an efficient management.JEL Codes - I12 M12Īguinis, H., 2013. As a consequence of processing the obtained results, there were identified problems related to the functioning of the quality management systems. In order to achieve the second objective, an opinion survey for the teaching and managerial staff from 6 universities was carried out. Consequently, it was reasoned that the performance management system of a higher education institution is created and functions on the basis of the quality management system by extending the area of the quality objectives to the level at which they will ensure performance or, in other terms, by moving towards excellence. In order to accomplish the first objective, a comparative theoretical analysis of the quality management and performance management was carried out in terms of common aspects and distinctive peculiarities. This investigation is focused on two objectives: 1) explaining the relationship between quality management and performance management in higher education 2) evaluating the existing quality management systems in the higher education institutions of the Republic of Moldova. Higher education, performance management, quality management Abstract
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